Important: Using any taka12 service means you have read and agreed to these Terms and Conditions in full. You must be at least 18 years of age.
1General Terms & Conditions
Taka12 (hereinafter referred to as "we", "our platform", or "taka12") is an online gaming platform that provides registered members with a range of entertainment gaming services, including Live Casino, slots, Sports Betting, and fish games. These Terms and Conditions constitute a legally binding agreement between taka12 and each registered member.
By visiting the taka12 website, opening an account, or playing any game, you explicitly confirm that you have read and accepted these Terms and Conditions, our Privacy Policy, and our Responsible Gaming guidelines.
- Members must be at least 18 years of age to use taka12's services.
- Taka12 reserves the right to modify or update these Terms and Conditions at any time.
- Continued use of the service after updated terms are published will be considered acceptance of the new terms.
- Each person may only open one account; multiple accounts are not permitted.
2Account Registration & Eligibility
To open an account on taka12, you must register with accurate and truthful information. If false information is provided, taka12 reserves the right to close that account at any time and forfeit any remaining balance. During registration, you must provide a valid mobile number and email address that belong exclusively to you.
- Your name, date of birth, and contact details must be accurate.
- Only one account may be registered per phone number or email address.
- Keeping your account password confidential is your responsibility.
- Withdrawals may be restricted if KYC (Know Your Customer) verification has not been completed.
- We recommend enabling two-factor authentication (2FA) to keep your account secure.
Please Note: Under taka12's Terms and Conditions, account verification (KYC) is a mandatory process. Please be prepared to submit a copy of your National ID card or passport.
3Deposit & Withdrawal Rules
Taka12 supports all major mobile banking services in Bangladesh. Please use the correct reference number when making a deposit. Providing incorrect details may delay payment verification. The following payment policies apply in accordance with taka12's Terms and Conditions:
- Minimum Deposit: BDT 500
- Minimum Withdrawal: BDT 500
- Maximum Daily Withdrawal: Determined by account tier
- Payment Method: Mobile Banking, Nagad, Rocket, USDT
- Processing Time: Usually within 30 minutes
- KYC verification must be completed before a withdrawal can be processed.
- Taka12 reserves the right to hold a withdrawal if any suspicious transaction is detected.
Warning: Depositing using another person's account or payment method is strictly prohibited. Any such transaction detected will result in permanent account closure.
4Bonus & Promotion Terms
Taka12 offers a range of promotional offers from time to time, including welcome bonuses, reload bonuses, cashback, and VIP rewards. Each bonus carries its own wagering requirements that must be met before a withdrawal can be made. The following bonus rules apply in accordance with taka12's Terms and Conditions:
- The wagering requirement for each bonus is set individually (typically 10x–30x).
- Bets must be placed on designated games while a bonus is active.
- Withdrawals cannot be made directly from the bonus balance.
- Multiple bonus offers cannot be used simultaneously.
- Any attempt to abuse an account bonus will result in the bonus being cancelled.
- Taka12 reserves the right to modify or cancel any promotional offer at any time.
5Gaming Rules & Prohibited Activities
All games on taka12 are conducted fairly and transparently. Our games are audited by third-party auditors and certified by a Random Number Generator (RNG). If any member is found engaging in the activities listed below, taka12 reserves the right to immediately suspend their account and forfeit any winnings:
- Using software or bots to play games.
- Intentionally exploiting any game vulnerability or bug.
- Attempting to manipulate game outcomes by colluding with other players.
- Using taka12 for money laundering or any illegal financial activity.
- Collecting bonuses by using multiple accounts.
- Attempting to hack or gain unauthorized access to taka12's systems.
Prohibited: Involvement in any of the above activities will result in permanent account closure and legal action where necessary.
6Responsible Gaming Policy
Taka12 believes gaming should be for entertainment, not addiction. We encourage all members to play responsibly. As part of taka12's Terms and Conditions, we provide the following player protection measures:
- Deposit Limit: You can set your own daily/weekly/monthly limits.
- Self-Exclusion: You can take a temporary or permanent break at any time.
- Cooling-Off Period: Take a break anywhere from 24 hours up to 6 months.
- Reality Check: You will be reminded periodically of how long you have been playing.
To learn more about responsible gaming, please visit our Responsible Gaming View page.
7Privacy & Data Protection
Taka12 takes the protection of your personal information seriously. We use 256-bit SSL encryption, and your data is never sold or transferred to third parties. We use your information solely for service operations, KYC verification, and compliance with legal obligations. For more details, please see our Privacy Policy View page.
8Account Suspension & Disciplinary Action
Taka12 reserves the right to temporarily or permanently suspend any account under the following circumstances:
- Registering with false or inaccurate information.
- Violating the terms and conditions.
- Engaging in fraudulent activity.
- Where required by a court order or government directive.
- A member submits a request to close their own account.
In the event of account closure, taka12 will notify you by email or SMS. The process of returning any legitimate balance is generally completed within 5–7 business days, though this may be delayed if an investigation is ongoing.
9Dispute Resolution Process
For any dispute or complaint, please contact our 24/7 customer support team first. The support team will generally attempt to resolve the matter within 24 hours. If you are not satisfied with their resolution, the issue will be escalated to our management team. taka12 resolves all disputes with full transparency, taking both parties' views into account.
10Limitation of Liability
Taka12 provides its gaming services on an "as is" basis. taka12 accepts limited liability for any losses arising from technical issues, server downtime, or third-party service disruptions. taka12 is not responsible for disconnections caused by internet outages during gameplay. However, if this occurs, please contact our customer support team and the matter will be handled appropriately.
11Intellectual Property & Copyright
All content on the taka12 website — including logos, graphics, game designs, software, and text — is the intellectual property of taka12 or its licensors. Unauthorized use, reproduction, or distribution of any content is strictly prohibited and may result in legal action.
12Terms Updates & Contact
Taka12 reserves the right to update these Terms and Conditions at any time. If changes are made, we will post a notice on the website and notify you via your registered email. Continued use of our services after any changes constitutes acceptance of the updated terms. For any questions or complaints, please contact our customer support team.
Contact: taka12 Customer Support — [email protected] | 24/7 live chat support available.